Hmmm, something dont sound right there, they are normally top blokes, did all the work on my bb, bought the bus off them at a stonking good price AND as a loyalty bonus for anyone who buys a bike from them and has it serviced there they are exteding the 2 year warrenty to 3 years FOC
If anyone goes down there, ask to have a look at my bb, it was still awaiting collection by the insurance company last time I checked...it still brings a tear to my eye when I see it.