A big thumbs up to.....

Products and Services... Just bought a new accessory or product for your bike? Or bought new riding kit? Do you love it, think it's great? Or do you think it's poor, a complete waste of money and wish you never bought it? Or paid for a service, been ripped off and the job was not up to spec? Either way, share your experiences and write ups here! Feel free to name and shame if you so wish!

Moderators: MaXX2, jack, wobbs, Jayne

A big thumbs up to.....

Postby joeboxer » Fri Sep 15, 2006 1:41 pm

Hein Gericke :thumbsup)

I bought a two piece from the Sheffield branch last November,

after 3 months the zip on the Jacket broke :roll) (the piece you slide into

the puller). I thought it wouldn't be too much trouble to try and have it

fixed here. Think again :bigcry: apparently it's a big job :-?

you need to replace the whole zip :banghead) :banghead)

Anyway,I've just phoned HG in Sheff told them the story :-

"No probs m8 - bring the jacket with you on your next visit home

and we'll either fix it or give you a new one which ever YOU prefer"

How nice is that hey?? :D

Well done Hein Gericke :clap: :clap: :clap:
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Postby jack » Fri Sep 15, 2006 2:10 pm

Know what ya meen Joe, can't find fault with their service, and if you keep the receipt, whatever you buy is guaranteed for 12/24 mths, depending on how much you've spent :clap: :thumbsup)
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Postby joeboxer » Fri Sep 15, 2006 6:11 pm

jack wrote:Know what ya meen Joe, can't find fault with their service, and if you keep the receipt, whatever you buy is guaranteed for 12/24 mths, depending on how much you've spent :clap: :thumbsup)


I told the bloke at the store that I'm not sure I've still got the receipt :oops)

Still said it's ok - you have 2 yrs warranty on leather jackets :D

:clap: :clap:
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Postby jack » Fri Sep 15, 2006 6:32 pm

Result Joe :thumbsup)

A lot of their gear gets geat write up's and awards.

I was stupid to buy one of the last jackets made by Belstaff, it does'nt even have a zip-out liner so just a winter jacket really. Shame, they us to make such great gear :cry)

Should have bought one like Maxx did from Hein Gericke, what a superb bit of kit!
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Postby MaXX2 » Fri Sep 15, 2006 8:10 pm

Yep- second jacket from HG, plus winter gloves, watterproof socks (yes fookin really :mrgreen: :mrgreen: ) and pleased with all of em. Part of the reason I got em from there was the warranty, though up to now, no question of even needing it :clap: :clap: :clap:

Nice to hear they stand by the warranty though m8 :mrgreen:
Eliminate the impossible. Whatever remains, however improbable, must be the part you forgot to service.
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