Yes, I got word back from Honda today that they're happy for me to get the CCT changed and for the balancer shafts etc to be looked at - I am one happy little Bird rider, and I'll be even happier when it's sortid.
On recommendation from Numb Nuts I'll be booking it in with a dealership in Keighley. It's a heck of a treck (about 70 miles or thereabouts), and it will take a few days for them to sort it out, but if Numb Nuts is right, it will be worth the trip. I just gotta figure out how to get home though cuz they can't loan me a bike overnight :? Anyway, I can't get it booked in until September so I got time to ponder - might stick the nippers ped on the back seat and come back on that.
Anyway, I'll keep ya posted folks - but things are happening at last.